| "Our Guarantee - If you do not see improved results we will work with you until you do" - Samuel Day, Managing Director Happening People |
| "Happening People are highly responsive to the dynamic needs of the Nine Network, delivering cost savings and great people focused results" - Scott Soutar, Station Manager Nine Network Australia |
| "We experienced measurable performance change…" - Matt Newcombe, TSA Employment Plus |
| "We have grown our business thanks to Happening People" - Mark Flinn, Principal & Wealth Manager, Yellow Brick Road |
| "Happening People was able to design solutions which effectively tapped into the idiosyncrasies of our teams" - Elaine Wilson, HR Director, Boehringer Ingelheim |
Corporate Training Happening People are the experts in customised design and delivery of training to meet your industry, culture and branding needs to acheive better business results.
Conflict Resolution
Overview Conflict is the result of people having differing needs, opinions, and expectations. The reality of conflict is that in any human relationship it is inevitable. More importantly, if handled well, conflict provides a powerful avenue for significant growth. Hence developing good conflict resolution techniques is very important.
Aims of the Program This program will give participants a structure with practical and realistic ways to deal more effectively with customers in each daily interaction.
Participant Benefits
At the end of this program participants will be more effectively and efficiently able to:
Describe product/s to customers
Interact and build relationships with customers with less stress
Open up lines of communication to achieve better results and customer satisfaction
Close and resolve problems more easily
Use language that will achieve better outcomes
Who Should Attend This Program This course is designed to suit any business person.
Program Length 2-5 Days. The program length will be determined after consulting with your stakeholders and agreeing your needs. It can then be delivered in a modular format.
› OMX
› Organon Australia
› Paper Parley
› TSA Employment Plus
› Santos
› St George Bank & Bank SA
› Sydney Cricket Ground & Sports Trust
› Sydney Sexual Health
› Teletech
› Telstra
› Thompson Grass Valley
› Time Inc.
› UPL
› Westpac
› Yankalilla Council
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