| "Our Guarantee - If you do not see improved results we will work with you until you do" - Samuel Day, Managing Director Happening People | | "Happening People are highly responsive to the dynamic needs of the Nine Network, delivering cost savings and great people focused results" - Scott Soutar, Station Manager Nine Network Australia | | "We experienced measurable performance change…" - Matt Newcombe, TSA Employment Plus | | "We have grown our business thanks to Happening People" - Mark Flinn, Principal & Wealth Manager, Yellow Brick Road | | "Happening People was able to design solutions which effectively tapped into the idiosyncrasies of our teams" - Elaine Wilson, HR Director, Boehringer Ingelheim |
Corporate Training
Happening People are the experts in customised design and delivery of training to meet your industry, culture and branding needs to acheive better business results.
Conflict Resolution
Leadership Training

Overview
Conflict is the result of people having differing needs, opinions, and expectations. The reality of conflict is that in any human relationship it is inevitable. More importantly, if handled well, conflict provides a powerful avenue for significant growth. Hence developing good conflict resolution techniques is very important.

Aims of the Program
This program will give participants a structure with practical and realistic ways to deal more effectively with customers in each daily interaction.

Participant Benefits
At the end of this program participants will be more effectively and efficiently able to:

  • Describe product/s to customers
  • Interact and build relationships with customers with less stress
  • Open up lines of communication to achieve better results and customer satisfaction
  • Close and resolve problems more easily
  • Use language that will achieve better outcomes

Who Should Attend This Program
This course is designed to suit any business person.

Program Length
2-5 Days. The program length will be determined after consulting with your stakeholders and agreeing your needs. It can then be delivered in a modular format.
 
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Corporate Training
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Our Clients

Below are major global and national brands who Happening People have worked with to achieve their results.

A to F

› Allianz
› Alphafarm
› Arrow Pharma
› Beckmann & Associates
› Beiersdorf
› Boeringher Ingleheim
› Boral
› City Fertility Centre
› C.S.R.
› Crown Solicitors Office - NSW
› Dominion Post - NZ
› Etrade - ANZ
› Fairfax Media
› Foxtel
› Franklins
› Fuji Xerox

G to N

› GIO
› Homesmart Group
› Hoya Lens Australia
› Hearing Retail Group
› HSBC
› Hills - Fielders
› Janssen Cialag
› Manhiem
› Marrickville Council
› Melbourne IVF
› Mercer
› Midsumma
› Motorola
› Nine Network Australia
› Northern Territory Tourism

O to Z

› OMX
› Organon Australia
› Paper Parley
› TSA Employment Plus
› Santos
› St George Bank & Bank SA
› Sydney Cricket Ground & Sports Trust
› Sydney Sexual Health
› Teletech
› Telstra
› Thompson Grass Valley
› Time Inc.
› UPL
› Westpac
› Yankalilla Council

 

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