| "Our Guarantee - If you do not see improved results we will work with you until you do" - Samuel Day, Managing Director Happening People | | "Happening People are highly responsive to the dynamic needs of the Nine Network, delivering cost savings and great people focused results" - Scott Soutar, Station Manager Nine Network Australia | | "We experienced measurable performance change…" - Matt Newcombe, TSA Employment Plus | | "We have grown our business thanks to Happening People" - Mark Flinn, Principal & Wealth Manager, Yellow Brick Road | | "Happening People was able to design solutions which effectively tapped into the idiosyncrasies of our teams" - Elaine Wilson, HR Director, Boehringer Ingelheim |
Training Tips
Discover the secrets that can make good training great!!

Basic Principles of Adult Learning

1. Meaningful Material

Participants understand (and therefore learn) material only when it is related to their existing experience


  • Pitch your session at the participants level, not yours.

  • Present the topic in definite form or sequence.

  • Use plenty of examples, illustrations, analogies and anecdotes.

  • Always move from the known to the unknown: that is, begin with what the student already knows or has experienced.

  • Make your material as concrete as possible, avoid abstractions.

  • Find out what your participants already know or have experienced before.

2. Active Learning

Participants learn more quickly and effectively when they are actively involved in the learning process


  • Ask questions to stimulate

  • Plan for exercises and tests in sessions

  • Use projects and assignments to supplement lessons

  • Use discussion methods from time to time

  • Provide plenty of practical work

3. Primacy and Recency

Participants can recall well those things they learn first and last in sequence


  • Give a preview of the session

  • Summarise the important points of the session at the end

  • Prepare carefully what you are going to say and do during the first few minutes of the session

  • Remind participants from time to time of the sequence in which they have learned a topic

4. Feedback

Learning proceeds more effectively when both instructor and participant give feedback to each other


  • Encourage participants to ask questions

  • Test frequently

  • Discuss and correct errors; do not criticise them

  • Give participants knowledge of results as quickly as possible

5. Over Learning

Forgetting is reduced significantly by frequent attempts at recall of learned material.


  • Ask frequent questions

  • Provide exercises which force participants to recall previous learning

  • At the start of each session, ask participants to summarise briefly the previous session

  • Include review periods in your timetable

  • Train your participants to use overlearning during their private study

  • Supply summaries of session material

6. Reinforcement

Learning which is rewarded is more likely to be retained.


  • When a participant gives the right answer – tell them so

  • Provide for early success in learning a new topic

  • Assist participants and turn mistakes into learning experiences

7. Multiple Sense Learning


  • Combine telling, showing and doing – don’t rely on one only

  • Provide as many audio-visual aids as possible

  • Make certain that you and your aids can be, and are easily seen and heard

  • If you have a model as one of your aids, let the participants handle it as well as see it and hear you talk about it

  • Allow for practice and skills rehearsal

Many of these principles overlap one another eg. Active Learning and Overlearning.

For a good understanding of learning you need to develop a clear picture of the relationships which hold these principles together


Our Clients

Below are major global and national brands who Happening People have worked with to achieve their results.

A to F

› Allianz
› Alphafarm
› Arrow Pharma
› Beckmann & Associates
› Beiersdorf
› Boeringher Ingleheim
› Boral
› City Fertility Centre
› C.S.R.
› Crown Solicitors Office - NSW
› Dominion Post - NZ
› Etrade - ANZ
› Fairfax Media
› Foxtel
› Franklins
› Fuji Xerox

G to N

› Homesmart Group
› Hoya Lens Australia
› Hearing Retail Group
› Hills - Fielders
› Janssen Cialag
› Manhiem
› Marrickville Council
› Melbourne IVF
› Mercer
› Midsumma
› Motorola
› Nine Network Australia
› Northern Territory Tourism

O to Z

› Organon Australia
› Paper Parley
› TSA Employment Plus
› Santos
› St George Bank & Bank SA
› Sydney Cricket Ground & Sports Trust
› Sydney Sexual Health
› Teletech
› Telstra
› Thompson Grass Valley
› Time Inc.
› Westpac
› Yankalilla Council


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